To our valued clients,
As Vanguard continues to monitor the novel coronavirus (COVID-19) developments closely, the health and well-being of our staff and clients remain our primary objective. We are focused on our efforts to maintain a safe work environment and to sustain our business operations.
Informed by guidance from federal and state authorities, we are making to make real-time decisions for the well-being of our staff, clients and community.
As part of our plan, we have taken appropriate measures, which include:
- Enabling work from home capabilities in all of our facilities where feasible
- Providing our staff with information and best practices to prevent the spread of any illness and requiring those that feel unwell to stay home
- Equipping our offices with additional cleaning supplies and hand sanitizer
- Eliminating all non-essential business travel
Vanguard has supported our clients in past emergency situations, and in dealing with the present circumstances, we will continue to use every effort to deliver uninterrupted essential services to all our clients. This includes shifting workloads and production capacity, as necessary, to ensure essential services remain operable. Some production times may be impacted, so please plan accordingly with us. If you have any questions, please reach out to your account representative.
Robert O’Connell Donald O’Connell
President Executive Vice President